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Frequently Asked Questions
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The best way to find out your ring size is to have your finger measured using a ring gauge. The ring should be relatively easy to put on, but when taking it off, there should be a slight pressure applied over the knuckle area.
Finger sizes change slightly throughout the day and month, so it's a good idea to get your size measured several times. If you're buying a ring with a wider band, choose a size larger.
If for some reason you can't measure your size using a ring gauge, measure the inner diameter of one of your rings to the nearest half a millimeter and the circumference of your finger with a string in millimeters. Your size can be determined from these two pieces of information.
Most of my jewelry is original and only worn once. Resizing rings is often complicated and problematic. I am often able to enlarge the ring by 1-2 sizes, reducing is possible only exceptionally. Enlarging and reducing the ring is charged and the pricing is individual, it may vary for each piece. In general, resizing ranges between 200-500 CZK.
I am a supporter of recycling old things and would like to offer you this service, but due to the complexity of recycling, I do not accept precious metals brought by you for production.
Your stones often have a great sentimental value to you, and I am unable to replace them if they break. After a long time, I have come to the decision that I will not work with gemstones that I do not choose myself.
I am not a custom jeweler. My jewelry is created through an intuitive process and I cannot create from a template that originated in another mind. However, if you like a type of jewelry from me and would like it with a different gemstone, please do not hesitate to contact me and we can make arrangements.
Yes, I offer gift certificates worth 40€, 80€, 120€, 160€, 200€ and 400€. To purchase them, please contact me by email.
Each jewelry is a handmade original in my studio. It may differ slightly from the photo shown (this mainly applies to jewelry with stones). I want you to be satisfied with my jewelry, if for some reason you do not want to keep it, please contact me, we will agree on a solution.
For custom orders (ring size made for you) and for customized jewelry, the jewelry cannot be returned.
